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The Customer Experience Deck designed by riders&elephants https://thecrowdfundingcenter.com/v/1BF707
A card game to help you and your organisation become more customer-centric. - The Customer Experience Deck by riders&elephants“Who are our customers? What do we want them to feel (and not fe...
A card game to help you and your organisation become more customer-centric. - The Customer Experience Deck by riders&elephants“Who are our customers? What do we want them to feel (and not fe ...
A card game to help you and your organisation become more customer-centric. - The Customer Experience Deck by riders&elephants“Who are our customers? What do we want them to feel (and not feel)?”Successful organisations are deeply focused on their customers. Customer experience (CX) is rapidly overtaking price and product as the main brand differentiator. This card game can help you and your organisation become more customer-centric. It works by sparking structured conversations about who your customers are, what you know and don’t know about them, and how you want customers to feel when they engage with your business. We designed The Customer Experience Deck (or The CX Deck) because we’ve found that many organisations struggle to get to the heart of these customer relationships. Leaders know they need to be more customer-centric. Fron
Raised: $10,099NZD / $15,353NZD Ends: 19th August 2019 04:30